Purchase & Return Policy

Final Sale Policy

Effective Date: December 15, 2022

Thank you for choosing Terra Ardor LLC! We appreciate your support as a valued customer. As a small operation, we strive to provide you with the best products and service. Please take a moment to review our final sale policy.

1. Final Sale Policy:

All sales made through Terra Ardor LLC are considered final. Once an order is placed and confirmed, it cannot be canceled, modified, or refunded. Please carefully review your order before completing the purchase.

2. Exchanges for Defective or Damaged Items:

In the rare event that you receive a defective or damaged item, please contact our customer service within 15 days of receiving your order. We will work with you to resolve the issue and provide a replacement or appropriate solution. Photographic evidence may be required to facilitate the process.

3. No Returns or Refunds:

Due to our small operation and the nature of our business, we do not accept returns or offer refunds on products, except in the case of defective or damaged items (as outlined in section 2). We appreciate your understanding and cooperation in this matter.

4. Order Changes:

Once an order has been placed, we are unable to accommodate any changes. This includes modifications to the items ordered, shipping address, or any other order details. Please double-check your order before confirming the purchase.

5. Cancellation Policy:

As a small operation, we are unable to process order cancellations once they have been confirmed. Please be certain of your purchase before completing the transaction.

6. Contact Us:

If you have any questions or concerns about your order, please don't hesitate to contact our customer service team at info@terraardor.com. We are here to assist you and ensure your satisfaction with our products.

7. Modification of Final Sale Policy:

Terra Ardor LLC reserves the right to modify or update this final sale policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review our policies periodically for any updates.

By completing a purchase with Terra Ardor LLC, you acknowledge and agree to abide by the terms outlined in this final sale policy.

Thank you for choosing Terra Ardor LLC! We appreciate your support and look forward to serving you.

Sincerely,

Terra Ardor LLC
30765 Pacific Coast Hwy. #142
Malibu, California 90265
info@terraardor.com